KCB offers safe, fast & reliable money transfer services across more than 200 countries and territories around the world. To make this possible, KCB partners with;
- Transfast
- Ria Money Transfer
- TerraPay
- MFS Africa
- Moneygram
- Thunes
- Dahabshiil
- Western Union
Simply bring your identification document to your nearest KCB Bank branch and transact at their dedicated money transfer counters to send or receive money. You can also use mobile banking on the KCB App or dial *522# to send or receive money from/from your KCB Bank account.
Notably, for people living abroad, you can use any of the above-mentioned KCB partners.
Western Union
Western union is available in over 199 countries and is accessible in over 550,000 locations worldwide, and you can transact in over 130 currencies. As a result of this collaboration, you can send and receive money from anywhere in the world into your KCB bank account or at any of the KCB branches countrywide.
How to receive money from Western Union to the KCB bank account
- To receive money, open your KCB App, select ‘Global Transfers,’ then ‘Receive Money,’ and then follow the prompts. A valid KCB Bank Account and the unique 10-digit MTCN number are required.
- If you prefer to complete your transaction in person, you will need a valid personal identification document, MTCN, and sender information. The money will be processed and given to you in local currency by the teller.
How to Send Money Using Western Union
- To send money, open your KCB App, select ‘Global Transfers,’ then ‘Send Money,’ and follow the prompts. Notably, you must have sufficient funds in your KCB account, the sender’s full name as it appears on their national identification document and the country of receipt.
- If you prefer to complete your transaction in person, you will need your personal identification document, send details, and the cash (principle + charges). Once the transfer is complete, the teller will provide you with a 10-digit number (MTCN).
Transfast
Transfast is a global payments network that offers Originating Institutions cross-border payment services. Customers can receive cash payouts at any KCB branches in Kenya thanks to the partnership with Transfast.
How to receive money to KCB account through Transfast
- Obtain the sender’s 13-digit unique Transaction Pin (TF PIN).
- In Kenya, visit any KCB Bank branch.
- Show the teller your Transaction PIN as well as your ID (national ID, passport, or any other acceptable legal identification as proof of identity)
- Receive your money.
Ria Money Transfer
Ria Money Transfer is available in over 160 countries, 397,000 locations, and trading in more than 100 currencies. Customers can use this partner for cash pickup, bank deposits, and home delivery services (in some countries). With the KCB partnership, you can receive your money at any of our branches and deposit it into your bank account.
Moneygram
Is available in over 350,000 agent locations worldwide. Moneygram provides cash pick-up at retail locations, account-based money transfers, and delivery to mobile wallets. The collaboration gives you access to services from any of our branches as well as the KCB App, USSD, and IBank.
How to Send money using MoneyGram
- Visit a KCB Bank branch with your identification (national ID, passport, or alien card) and any necessary documentation.
- The teller will record your sent transaction details and issue you an 8-digit transaction identification number.
- You must provide the Money Transfer reference number to the recipient to whom you have sent money.
- The cash can then be collected by the receiver from the appropriate Money Transfer agent in the beneficiary country.
- Obtain the sender’s Money Transfer reference number.
- Bring personal identification and relevant documentation to a KCB Bank branch (risk profile dependent).
- A teller will assist you by taking down the necessary transaction information.
- You will receive your transaction payout in local currency once it has been approved
Thunes
is a provider of business-to-business payments for the world’s fastest-growing companies. Thunes‘ well-established, dependable, and extensive network enables corporations and financial institutions to transfer funds in a seamless, secure, and cost-effective manner. The service is used by leading global banks, money transfer operators, platforms, and a variety of other businesses to make payments to bank accounts, mobile wallets, and cash pick-up providers worldwide.
How to receive money to your KCB account using Thunes
- To receive money, open your KCB App, select ‘Global Transfers,’ then ‘Receive Money,’ and then follow the prompts. A valid KCB Bank Account and the unique 10-digit MTCN number are required.
- If you prefer to complete your transaction in person, you will need a valid personal identification document, MTCN, and sender information. The money will be processed and given to you in local currency by the teller.
How to send money using Thunes
- Open your KCB App, select ‘Global Transfers,’ then ‘Send Money,’ and follow the prompts. You must have sufficient funds in your KCB account, the sender’s full name as it appears on their national identification document and the country of receipt.
- If you prefer to complete your transaction in person, you will need your personal identification document, send details, and the cash (principle + charges). Once the transfer is complete, the teller will provide you with a 10-digit number (MTCN).
Notably, the service charges 1% of the principal amount
How to transfer money internationally using M-Pesa
Dahabshiil
Dahabshiil is a reputable online money transfer service that offers a variety of payment and sending options. It provides low-cost international money transfers to over 120 countries, as well as quick and secure delivery and an instant chat service – all from a single, simple platform.
It offers the best exchange rates and low fees on money transfers to friends and family abroad in GBP, USD, and EUR. They also provide competitive rates on all other major currencies.
How do I receive money using Dahabshiil?
Instruct your loved one in the Diaspora to visit a Dahabshiil branch/agent, log on to Dahabshiil online at https://www.dahabshiil.com/, or use the Dahabshiil App to send money directly to your KCB Account.
Online services are available to customers in the United States and Canada. Among the countries represented are Sweden, Denmark, Norway, the Netherlands, Belgium, Spain, Finland, Bulgaria, Austria, Greece, and Croatia.
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