KPLC Self Service

KPLC Self service

Kenya Power and Lighting Company famously known as Kenya Power or KPLC owns and operates the majority of the country’s electricity transmission and distribution system. The company serves over 8 million Kenyans countrywide. With this in mind, Kenya Power introduced the KPLC self service to help ease the never-ending long queues at their offices.

To access the KPLC self service,

  • Go to the Kenya Power website,
  • Click on Apply at the self service portal 
  • Log in with your details if you’re already registered
  • Click on register if you haven’t registered already and complete the process

KPLC Self service

KPLC paybill

POSTPAID – 888888

  • Select Pay Bill from the Sim Tool Kit or Mpesa app.
  • Enter the Kenya Power Lighting company pay bill 888 888.
  • Input your Kenya Power account number, for example, 183457.
  • Enter the payment amount, which should be between KSH 100 and KSH 35,000.
  • Press send and wait for the confirmation SMS

PREPAID 888880

  • Go to the MPesa menu on the sim toolkit or Mpesa app
  • Select pay bill
  • Enter the business number,888880
  • Next, input your account number, this is your meter number e.g 37180000000
  • Enter the amount you wish to spend,(Not less than Ksh 50)
  • Lastly, enter your Mpesa pin and wait for the SMS confirmation.

Read also: Kenyan Banks USSD codes

KPLC customer care

  • Contact Centre hotline numbers 97771 or 0703070707
  • Dial *977#
  • 0732170170 for service-related enquiries
  • Twitter- @KenyaPower
  • Facebook-@KenyaPowerLtd 

KPLC power interruption today

To check for planned power interruptions or power outages by KPLC go to

Meter query

To check your bill,

  • Log in to the Kenya Power website
  • Go to the self-service menu
  • Enter your account number or meter number
  • Press search, after a few seconds the last token you toped up will be displayed

How do I check my KPLC bill via SMS?

  • Open your SMS/Message App
  •  Enter the KPLC number to send to – 95551
  • Enter the first part of your account number as the message e.g 3718 and send
  • After a minute or so, you will receive an SMS from KPLC’s E-bill system with your electricity account details

Notably, the SMS charges Ksh 5 and it works with Airtel, Safaricom, and Telkom lines.

About Ephraim Kiboi 176 Articles
Ephraim Kiboi is a tech fan and enthusiast who likes to learn new things and share his knowledge with others.

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